What is the minimum amount required to purchase on your marketplace ?

What do the statuses of my order mean?

The items I have ordered are out of stock, what is going on ?

How may I get my invoice ?

How often are the collections updated on your marketplace ?

May I use the photos published on your site?

Can I put my own brand on the items?

May I change colors and sizes of a pack ?

May I repeat my previous order ?

I want to re-order a product that is no longer available on your marketplace. What should I do ?

Are the items displayed as “available” necessarily in stock?

What delivery options are available ?

How are the shipping costs calculated ?

What should I do if I have received an opened or damaged parcel ?

How may I track my package ?

What may I do if the tracking says my parcel has been delivered but I have not received anything?

What are the delivery times ?

What happens if I am away during the parcel delivery ?

What may I do if I have mistakenly chosen the wrong delivery option ?

What is PARIS FASHION SHOPS ?

What are PARIS FASHION SHOPS™ opening hours ?

Is there a showroom to see the items offered online ?

I have registered but I am still unable to login, why ?

May I change my company name, billing address, SIRET number, VAT number ?

Access denied due to inactivity, what should I do ?

Is Paris Fashion Shops payment system secured ?

What payment methods are accepted ?

Do I have to make multiple payments to order from several wholesalers ?

What are the payment steps of my purchase ?

May I change the payment method ?

My payment has been rejected, what should I do?

Retailers