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Products
How often are the collections updated on your marketplace ?
May I use the photos published on your site?
Can I put my own brand on the items?
May I change colors and sizes of a pack ?
May I repeat my previous order ?
I want to re-order a product that is no longer available on your marketplace. What should I do ?
Are the items displayed as “available” necessarily in stock?
Delivery
What delivery options are available ?
How are the shipping costs calculated ?
What should I do if I have received an opened or damaged parcel ?
How may I track my package ?
What may I do if the tracking says my parcel has been delivered but I have not received anything?
What are the delivery times ?
What happens if I am away during the parcel delivery ?
What may I do if I have mistakenly chosen the wrong delivery option ?
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If the package is stated as delivered and you have not received anything, check with your neighbours and caretaker if they got your parcel.
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The B2B marketplace
for fashion retailers
+33 1 43 52 08 08
Open monday through friday
from 9AM to 1PM and 2PM to 6PM
Wholesale
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Join the largest catalog of online wholesalers and boost your sales
