What kind of solution can I get from the wholesaler ?
Our teams and all the wholesalers listed on our marketplace are doing their best to offer an appropriate solution to the issue you have reported.
Depending on the kind of complaint, your location and the quantities available in stock, the wholesaler can offer you (with your consent) :
- a shipment of replacement item(s) (with or without return of the inappropriate items that have been delivered),
- or a discount on your next order,
- or a refund
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