I have already made a claim but I am still waiting for an answer. Is it normal ?
To file a claim, all you have to do is to identify yourself and then report a problem to our team.
Once the complaint has been made, PARIS FASHION SHOPS will answer you by email within 72 working hours (maximum).
If you have not received an answer from us,
please contact our support department by dialing 0033.1.43.52.08.0
We are at your disposal
From Mondays to Thursdays
9:00 a.m. to 6:00 p.m.
To get an appropriate solution as soon as possible, make sure to recall one or several of the elements listed below :
- purchase number (starts with 00)
- order number (starts with PO# or BC#)
- 5-digit #tracked ticket number
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