Frequently Asked Questions

What is PARIS FASHION SHOPS ?> About us
Access denied due to inactivity, what should I do ?> Account
What is the minimum amount required to purchase on your marketplace ?> Order
What do the statuses of my order mean?> Order
The items I have ordered are out of stock, what is going on ?> Order

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Order
What is the minimum amount required to purchase on your marketplace ? What do the statuses of my order mean? The items I have ordered are out of stock, what is going on ? How may I get my invoice ?
Products
How often are the collections updated on your marketplace ? May I use the photos published on your site? Can I put my own brand on the items? May I change colors and sizes of a pack ? See more
Delivery
What delivery options are available ? How are the shipping costs calculated ? What should I do if I have received an opened or damaged parcel ? How may I track my package ? See more
About us
What is PARIS FASHION SHOPS ? What are PARIS FASHION SHOPS™ opening hours ? Is there a showroom to see the items offered online ?
Registration
How to register on parisfashionshops.com ? If my country is not available on the list while registering, what should I do? Is a company required to buy on your marketplace ? Why items prices are not displayed ?
Account
I have registered but I am still unable to login, why ? May I change my company name, billing address, SIRET number, VAT number ? Access denied due to inactivity, what should I do ?
Payment
Is Paris Fashion Shops payment system secured ? What payment methods are accepted ? Do I have to make multiple payments to order from several wholesalers ? What are the payment steps of my purchase ? See more
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PFS SAS - Siège social : 91 rue du Faubourg-Saint-Honoré 75008 Paris
S.A.S. au capital de 470 975,00 euros - R.C.S. Paris 819 963 919
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