What payment methods are accepted ?

Order

What is the minimum amount required to purchase on your marketplace ?

What do the statuses of my order mean?

The items I have ordered are out of stock, what is going on ?

How may I get my invoice ?

Products

How often are the collections updated on your marketplace ?

May I use the photos published on your site?

Can I put my own brand on the items?

May I change colors and sizes of a pack ?

May I repeat my previous order ?

I want to re-order a product that is no longer available on your marketplace. What should I do ?

Are the items displayed as “available” necessarily in stock?

Delivery

What delivery options are available ?

How are the shipping costs calculated ?

What should I do if I have received an opened or damaged parcel ?

How may I track my package ?

What may I do if the tracking says my parcel has been delivered but I have not received anything?

What are the delivery times ?

What happens if I am away during the parcel delivery ?

What may I do if I have mistakenly chosen the wrong delivery option ?

About us

What is PARIS FASHION SHOPS ?

What are PARIS FASHION SHOPS™ opening hours ?

Is there a showroom to see the items offered online ?

Registration

How to register on parisfashionshops.com ?

If my country is not available on the list while registering, what should I do?

Is a company required to buy on your marketplace ?

Why items prices are not displayed ?

Account

I have registered but I am still unable to login, why ?